They must be new and unopened, and as long as you have proof of purchase, you can get a refund by the original payment method, in cash, or as store credit. Most items are eligible for returns for up to 90 days after purchase. Returns can be made in-store or via the mail (the company will provide a shipping label) whether the item was purchased online or in person. Without proof of purchase, Eddie Bauer used to have a policy offering a partial refund, but that language is now gone from its website, so reach out to customer service. Electronics, including computers, TVs, major appliances, cameras, tablets, and more, can be returned, but there’s a 90-day window that starts from the date the customer receives the item.Įddie Bauer used to allow returns anytime, but now it honors returns only for one year with proof of purchase, whether it’s a receipt or an Adventure Rewards number. There’s no time limit on some returns and no receipt is necessary except for a few items, including tires, batteries, cigarettes, and alcohol. If the item can’t be found, you can get a refund for store credit at its current price, minus 20 percent, as long as the item is unopened and unused. No receipt? An employee will look up purchases made in the past year. Shipping back products ordered online is free for most items. Electronics and air mattresses have a 60-day window, and smart home and seasonal products get a brief 30 days. Now, however, the retailer has reduced the return window to 90 days for most items. As recently as last year, Bed Bath & Beyond gave shoppers a full year to make returns.
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